Loan Officer Training: Friends and Family…Who Cares.
On yesterday’s teleconference, one of the most interesting calls I got was from someone that said that their family might think that they are broke.
And my answer? Who cares.
Who cares what your family thinks. You have a Job to do, and that’s help people get loans closed. If someone thinks that you’re begging for business…that’s THEIR problem.
The reason you call–in your heart–is because you trying to help. You can’t control or influence what is going on in someone else’s head. You can’t control what someone else is going to say or do to you. All you can do is control yourself, and control what your intentions are.
Lots of people have misconceptions about what it is that we do, how we add our value. We can’t change that. We can only offer to help.
Thanks for tuning in.
I know that I have gained a ton of lurkers, so don’t hesitate to sign up: if you sign up by Monday, you get on Tuesday’s call about how to get JUNE CLOSINGS from Realtors that have never met you.
Take action, and I’ll talk to you soon.
Chris,
I think a lot of it is the mindset and the attitude that you do it in. If you do it in almost a casual, “Hey, if there’s anything I can do to help, let me know.” That will come across caring, helpful but also not “desperate.” If, on the other hand, you call and say, “I’m really looking for anyone who needs to refinance right now, do you know anyone? Any co-workers? What about Uncle Joe?” That will come off like you’re starving for business.
Just my 2 cents worth.
Tom